Terms and conditions / Terms and conditions

    Terms of use

    For all offered products on the site there is a published image and a basic description. These terms regulate the process of ordering, paying, delivering and eventual claims on products or services sold through our internet sales point. Service provided by Kruna Mode d.o.o., OIB: 89549639771, Gundulićeva 26/a, Split, through the web site www.krunamode.hr, which is owned by it, consists of content management, financial transactions, organization and mediation in the sale of products and services over the internet.


    Products are ordered by selecting, using the "shopping cart" menu and filling in the electronic form. You can pay for the ordered products and services (only for the territory of Croatia) by credit cards (MasterCard Full3D® (Zagrebačka banka), MasterCard Full3D® (PBZ Card d.o.o.), Maestro Full3D® (Zagrebačka banka), Maestro Full3D® ( PBZ Card d.o.o.), Visa Full3D® (Zagrebačka banka), Visa Full3D® (PBZ Card d.o.o.), Visa Full3D PBZ® ( PBZ Card d.o.o.), Diners ECC® (Erste Card Club d.o.o) i American express Full3D® ( PBZ Card d.o.o.), general payroll and cash dispenser (GLS). We charge your credit card on the day of ordering when you buy products from the auction, and we deliver the ordered product as soon as possible. In case when you buy a service, the card is only charged in case of successful completion of the action. Each credit card order first must be authorized. Order can be canceled only within 24 hours.

    Prices in online store are valid for all forms of payment. In the case that the ordered item is not in stock, you will be contacted as soon as possible and you will be offered an option to wait for the item to arrive, replacement for another item, or refund in full. Your current order is displayed on the "My Profile -> My Orders" page. This page shows detailed information about the item, quantity and price. Changing the quantity automatically changes the price. All items or coupons for the services you have chosen to buy are on the "Shopping Cart" page.

    Privacy Statement

    Notice under the Personal Data Protection Act: You give personal information voluntarily for the purpose of processing your order and possibly for marketing purposes. We keep personal data in customer records and we protect them in accordance with legal provisions. By completing the form, you consent to the processing of your personal information for these purposes. You have the right to file complaints with your personal information for marketing purposes. When processing the order, we pass the data exclusively to the order delivery partners, who are obliged to provide Croatian legal standards for the protection of personal data.

    Security of buy

    As the open Internet network is available to everyone, special attention is paid to data protection in cash transactions. Kruna Mode d.o.o. Split, the shop owner "KRUNA MODE" uses the WebTeh "WebPay" billing system. Web Pay applies the latest standards in data protection - Secure Socet Layer (SSL) protocol with 128-bit encryption and MD5 algorithm. The ISO 8538 protocol ensures that data exchange between the shops "KRUNA MODE", WebPay and the authorized centers of the card houses is carried out in a private network, which from the unauthorized access is protected by a double layer of "firewalls".

    How the service works?

    A credit card debit authorization by online authorization is processed through Pay Way and Web Pay on Internet (according to the card authorization center), in real time. Therefore, there is no manual processing request, but the credit card number is automatically checked and authorized in the authorization center of the card house.After a few seconds, a buy approval certificate arrives. After confirmation, a digital invoice is issued to the buyer, and to the "KRUNA MODE" store is notified a new order.

    Credit Card Security - WebTeh - Visa®, Visa Electron®, Visa Premium®, MasterCard®, Maestro®, Diners Club International®.

    The secrecy of your data is protected and secured by using SSL encryption. Web payment pages are secured using Secure Socket Layer (SSL) protocols with 128-bit data encryption. SSL Encryption is a data encryption process to prevent unauthorized access when transmitted.This ensures secure data transfer and disables unauthorized access during the communication between the user's computer and the WebPay service, and reverse.WebPay service and financial institutions exchange data using a virtual private network (VPN), which is protected from unauthorized access.The merchant does not store credit card numbers and numbers are not available to unauthorized persons.The Webteh Payment Gateway is certified to the PCI DSS Level 1 Security Standard prescribed by Visa and MasterCard rules.

    Through the WEB Pay administration interface, "KRUNA MODE" charges the authorized amount as soon as the order is ready for delivery.Billing / Authorization Ordered products will be paid by credit card or pre-invoiced by order.

    The bill is made in Croatian domicile currency (Croatian kuna). If you do not have a credit card then you can, if you are a citizen of the Republic of Croatia with a permanent residence in Croatia, pay a general payment before delivery or cash when you take over. For companies we send a quote. We will only make a shipment for viral payment upon receipt of payment. We reserve the right to advance a larger amount of ordered goods. Prices are quoted in kunas. Tax is included in the price. In case of significant changes in the course we reserve the right to change the price. Offer valid until inventory expires. We reserve the right to make printing mistakes.


    We are obliged to apply all reasonable security measures to protect the interests of the Service Provider and prevent any misuse. Credit / Debit Card Payments Transactions are performed using a secure SSL protocol using 128-bit encryption, which is considered a safe way of performing cash transactions worldwide. Kruna Mode d.o.o. can not be held liable for any misuse that can not be established as a result of the technical-security omission of the Web Store system or the omission employee of Kruna Mode d.o.o.. When all data is received, you will receive notification on screen as well as  e-mail (e -mail) that your order was received.

    We are introducing MasterCard® SecureCode ™. MasterCard® SecureCode ™ is the new MasterCard and card issuer services that provide you with extra security when you buy online. You do not need a new MasterCard or Maestro® card to use this service. You choose your own MasterCard SecureCode and never share it with any internet merchant. Private code means additional security against unauthorized use of your credit or debit card when you buy online. Every time you make an online payment with your MasterCard or Maestro card, your card issuer window opens and asks you to enter your Personal SecureCode, just as you are asked to enter your PIN at the ATM. In just a few seconds, the card issuer confirms your information and allows you to complete your online shopping. For more detailed information on MasterCard SecureCode, please visit www.mastercardsecurecode.com.

    The same card, additional online security. Verified by Visa is a new service that allows you to buy online with extra security. By Easy Verification by Visa Your identity is confirmed when you buy online included in the program. This convenient way of buying is possible through your existing Visa card. In addition, Verified by Visa is a quick process. You only need to register your card once and create your own password. Then, after the buy online in stores involved in the program, a Verified by Visa window will appear. Simply enter your password and click on "submit". Your identity has been verified and your buy is secure. To activate Verified by Visa on your Visa card or learn more about this, contact your financial institution that issued your Visa card. Click on www.visaeu.com for further information.

    Privacy of the information

    It is important that the WEB PAY system allows all participants in the buy process access to non-authorized data: for example, the bank can only see financial data but not the content of the buy information, while on the other hand, the shop "KRUNA MODE "See only the contents of the buy but not the financial information about the buyer (card number, condition, etc.).


     We Offer to customers Delivery via GLS d.o.o. at the prices defined within the order. Delivery times are within 8 business days within Croatia from the moment of availability confirmation of ordered items. The packaging is designed in such a way as to avoid any damage to normal transport. The buyer is obliged to check the shipment and if any eventual damage is reported, he or she may refuse to accept the damaged shipment.


    KRUNA MODE d.o.o. guarantees that all products bought on our web shop are correct. Product photos are of illustrative nature only and do not always have to match the products that are really available in all detail. Due to the possibility of individually adjusting the monitor on your computer, the difference in the perception of the product's color by the human eye, etc., we can not guarantee the full compatibility of the colors of our color products as you see them on your monitor screen. In such cases, the claim is not justified. In case of complaint, the buyer is obliged to return the product within the agreed deadline. The complaint will be considered valid if the product review is found to comply with the terms of the complaint in accordance with the Mandatory Obligations Act and the Consumer Protection Act. In that case, we will replace the product within 15 days of receiving a valid complaint or return the entire amount paid. For the warranty of order, you must enclose a copy of the invoice or buy order with the product with a defect. Complaints sent by packet distribution must be properly packaged in cardboard packaging. All complaints improperly packaged or those with visible mechanical damage to transport will not be taken over but will be returned to the sender at his expense.


    Other Sales Conditions

    For ordering goods, people must be older than 18 years. Sales conditions may change without notice. We will deliver all confirmed orders under the terms and conditions valid at the moment of order. Parity: When you ship an original packed item to your door, you will be required to sign it on the invoice, which will confirm that it is delivered properly and the goods remain our property until it is fully paid. The buyer is entitled to terminate the contract in accordance with Article 44 of the Consumer Protection Act. The right is realized within the deadline and in the manner provided by law. We send the invoice on a bag or postal mail. Kruna Mode d.o.o. reserves the right not to deliver goods on the order with incomplete and / or inaccurate data.

    Customer Obligations

    Users of this site are strictly prohibited from publishing, sending or exchanging content that violates existing Croatian and / or international laws. It is strictly forbidden to publish, send, and exchange content that is offensive, vulgar, threatening, racist or chauvinistic and harmful in any other way. Furthermore, it is strictly forbidden to publish, send and exchange information for which a visitor knows or assumes that they are false and whose use could cause harm to other users. It is strictly forbidden to mislead or represent on behalf of another legal or natural person, and to manipulate identifiers in order to conceal the origin of the content that is published or sent through the services of this site. It is strictly forbidden to publish, send and exchange content that is copyrighted, and to publish, send, and exchange unwanted content to users without their consent or search, or through deception. It is strictly forbidden to consciously publish, send, and exchange content that contains viruses or similar computer files or programs designed to destroy or restrict the operation of any computer software and / or hardware and telecommunications equipment. When registering, the user is required to enter the correct information, select the username and password and keep the confidentiality of this data. Business conditions apply exclusively to customers domiciled within the Republic of Croatia. A customer can become an adult and business person who accepts these general business conditions. Juveniles, partially or completely disabled persons can order items only with the consent of their legal representative. Delivery of ordered items is done exclusively in the Republic of Croatia. Acceptance of the general terms and conditions of the buyer is confirmed by order of the article on Intranet. The sales contract becomes valid upon receipt of the shipment.

    Legal provisions 

    Use www.krunamode.hr

    By using our website services you agree to the Terms of Use. If you do not agree to the terms of use do not use this site. These web sites contain information about products and services offered by KRUNA MODE d.o.o., OIB: 89549639771, Gundulićeva 26a, Split, and serve as an e-commerce web site. KRUNA MODE d.o.o. can not be held responsible for any damages arising out of the use of information from these pages for purposes beyond the scope of their intended purpose.


    Copyright is completely retained. The full content and formats on the pages of privatesale.hr are owned by KRUNA MODE d.o.o., OIB: 89549639771, Gundulićava 26a, Split, Croatia, except for some graphic elements that are not used for commercial purposes. Any content contained on our site, unless it is for personal use, may not be used without our permission or for further disclosure to third parties.

    Privacy Policy

    We work with your personal information in full compliance with the Personal Data Protection Act, NN103-2003-06-26. In order to process and execute your orders we need your name, surname, address, e-mail address, phone, and credit card payment and its number. We guarantee the security of the collected data. Any information you provide us will be used solely for the purposes for which it was intended. All your personal information is completely secure and secured with security encryption and server security. Kruna Mode d.o.o. will keep your personal information secret, and will not distribute, post, grant to third parties or otherwise make it available to any third party without your prior consent. Your use of the KrunaMode.hr website means that you agree to the above described usage of personal data.

     Final provisions

    These provisions and conditions of use apply to Croatian legal provisions. The user of this site agrees to the exclusive competence of the Croatian courts in case of dispute.

     The user expressly declares that he / she will not be held responsible for Kruna Mode, its affiliates, responsible persons in the company, employees and agents for compensation for any damages and expenses, including the costs of legal representation, which may arise using the web site www.KrunaMode.hr by the user.

    Kruna Mode d.o.o. the authorized representative O'Neill, Billabong, Element, RVCA, Kaporal, Garcia Blend, Ichi, Garcia, Emily & Noah and Sina Jo products for Croatia. © Copyright 2016